Support, feedback and questions about Burn Mapper.
For technical support, feedback, or questions about Burn Mapper, please contact:
Please do not include identifiable patient information, photographs, medical records, or other confidential clinical information in support requests.
When possible, include the iPhone model, iOS version, Burn Mapper version and build number, the steps that led to the problem, and the expected behavior.
Burn Mapper offers a subscription that is processed by Apple through the App Store. You can manage or cancel your subscription at any time from your iPhone:
Settings → [your Apple Account name] → Subscriptions → Burn Mapper
All billing, renewal and cancellation handling is managed by Apple. Burn Mapper does not provide a separate billing system inside the app.
Burn Mapper stores cases locally on your device. There is no automatic synchronization with a Burn Mapper server. If you uninstall the app, the cases stored by the app on this device may be removed, depending on your operating-system settings and any device-level backups.
For information about how Burn Mapper handles information, see the Privacy Policy.